Support
We're here to help.
Questions, bugs, feature ideas — we read everything. Real humans reply, usually within a day.
Frequently asked
What devices does Knotly run on?
Knotly is built for iPhone and iPad running iOS 17 or later. There is no Android, web, or desktop version.
Can I import patterns I bought elsewhere?
Yes — Knotly imports PDFs, photos, links, and pasted text. As long as you have the right to use the pattern, you can bring it in.
Does the AI work offline?
Reading and tracking patterns works offline. Importing new patterns and the AI assistant require an internet connection.
Where is my data stored?
Locally on your device, with optional iCloud sync. We never sell your data and never share it with advertisers.